Technical Support: Online Troubleshooting Guide
Check the Printer
Is the printer plugged in and turned on?
Is the printer cable firmly connected to the printer?
Is the printer cable firmly connected to the computer?
Is the printer firmly closed (open the printer and firmly close it to be sure)?
Is the printer ready light indicating?
Is the printer fully supplied with paper and toner (check the printer manual if necessary)?
Make sure paper isn't jammed in the printer.
Does the printer perform a self-test print correctly (check the printer manual for instructions)?
Reset the printer and attempt to print again.

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